CABIN CREW (INTRODUCTION TO)
NCFE LEVEL 2
Launch your airline career with a fantastic opportunity to develop relevant knowledge and the practical skills you will need to begin work as cabin crew or a customer service agent at a regional or International airport.
Superb training facilities and fully qualified, experienced aviation industrial professionals will not only prepare you for an exciting career but will bring your learning to life.
As well as practicing the necessary skills of cabin crew in our thirty seat aircraft room you will also undertake visits to Manchester Airport and airline training centres.
- Cabin Crew
- Ground Handling Agent (check-in)
- Resort Representative
- Overseas Operations Admin
More than just a course
Our Tutors are all industry specialists and you will learn via, group discussions, role plays, team activities, research and individual study.
The programme is assessed by assignments, projects, case studies, observations, presentations and role-plays in the mock aircraft or at an airline training centre.
All aspects of the airline industry.
- Working as cabin crew
- Airline health, safety and security
- Aircraft emergency situations
- Dealing with passengers on board an aircraft
- Cabin Service – selling techniques
- Making passenger announcements on board an aircraft
Entry to the Programme to enter this programme you will require a good GCSE profile including either English or Maths. A well groomed appearance and positive attitude to Customer Service is essential.
You must be 18 years of age by the end of the one-year programme. You will be required to hold a full passport and to realistically be able to take advantage of the employment opportunities at the end of the programme you may need to be of a minimum height of 5ft 2 or above.
We view that 100% attendance and punctuality is paramount and therefore you will be dedicated to learning.
“The cabin crew training day was great fun and a little scary but I learned such a lot and would definitely recommend this course”
“I never realised how much cabin crew have to know about health, safety and security or how hard the job actually is”
“The in-flight service day where we got to serve members of the public helped me to understand the pressure of carrying out a food and drink service, the importance of knowing about the products and services and how to work well as part of the team… eating the unsold cakes was delicious too!”